Delete your MedTogether account
You can delete your account and everything in it at any time, in the app or by asking us.
In the app
- Open MedTogether and go to Settings → Profile.
- Tap Delete account, then Delete to confirm.
- For your safety, you may be asked to sign in again first. Your account is then deleted straight away.
By email
If you can't use the app, for example because you no longer have the phone, email us and we'll delete your account for you.
- Write from the email address you use for MedTogether, or tell us that address and how you signed in (Apple, Google or email).
- We may ask you to confirm the request, so we know it's really you.
- We delete your account within 30 days and email you when it's done.
Or write to handkit.dev@gmail.com with the subject "Delete my MedTogether account".
What's deleted
- Your login and profile (name and email address)
- All your medicines, schedules, notes and stock counts
- Your whole dose history
- Your photos
- Your devices and their notification tokens
- Your family membership, nicknames, invites, alerts and reminders, on both sides
Family members stop seeing your medicines. If you own a family, it ends and your Premium no longer covers the others; their medicines stay with them. Deletion can't be undone.
What's kept
- Purchase records held by Apple, Google and RevenueCat, which they keep as the law requires. Deleting your account doesn't cancel a subscription: cancel it in your App Store or Google Play account settings.
- Our email exchange about your request, as a record that we did it.
Deleting some data only
You don't have to delete your account to remove things. In the app you can delete a medicine (its history goes with it), remove a photo, or leave your family. See the Privacy Policy for more.